Introducing DialCare Telemedicine for Sun Health Members
Sun Health & Dental has partnered with DialCare Physician Access to provide a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care to all our members. Members and their families have direct access to state-licensed and fully credentialed doctors,via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term,non-DEA controlled medication for the member to pick up at the pharmacy of their choice.
Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.
When to use DialCare Physician Access:
• For non-emergency medical issues and questions
• During or after normal business hours, nights, weekends and holidays
• If the member lives a significant distance from a primary care doctor
• When a primary care doctor is not available
• When traveling and in need of non-urgent medical care or advice
What conditions can be treated?
• Respiratory Infections
• Sinus infections
• Insect bites
• Skin inflammations
• Cold & flu
• Sore throat
• Digestive issues
• Joint aches & pains
• Sports injuries
• Ear infections
• Urinary tract infections
• And more!
How to register:
Members can register by following the link they received in their confirmation email, by downloading the DialCare mobile app or by visiting dialcare.com/verify. If the member is having difficulty registering or would prefer to register over the phone, the member can call DialCare at (855)335-2255.
Once registration is complete, the member can request consults over the phone at (855)335- 2255, through the app or online at member.dialcare.com.